Privacy Policy

• Name
• Email address
• Phone number
• Business name
• Business address (when applicable)
• Payment information when you purchase services or products
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

• IP address
• Browser type
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

• Records of inquiries and support requests
• Consultation and appointment details
• Project information and service history
• Feedback, testimonials, and survey responses

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, account notifications, and important updates.

• You will only receive messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws.

• You can cancel SMS notifications at any time by replying "STOP."
• You will receive a final confirmation message, and no further messages will be sent unless you opt in again.
• All opt-out requests are processed immediately.

• Message frequency varies based on your interactions with Scaling My Business.
• Messages will relate to services you have requested, appointment reminders, project updates, customer support, and, where you have provided consent, promotional offers.
• Promotional messages are only sent with your explicit consent.

• Reply "HELP" for assistance.
• You may also contact us by email at support@scalingmybusiness.com.

• Standard message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors performing support services, such as customer service or SMS delivery providers, solely to provide the services you have requested. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

All service providers are contractually required to protect your information and maintain confidentiality.

• Payment processors
• Appointment scheduling platforms
• CRM and marketing software providers
• Website hosting providers
• SMS delivery providers solely for delivering messages you have consented to receive

We may disclose information if required by law, court order, or legal process, or when necessary to protect our legal rights or prevent fraud.

If Scaling My Business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction while remaining protected under this Privacy Policy.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text messaging services.